Terms & Conditions

Effective Date: June 1, 2026

Welcome to SO IN COSME. By accessing our website, browsing our products, or placing an order, you agree to be bound by the following Terms of Service. Please read these Terms carefully before using our website.

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms of Service, as well as any policies referenced herein.

SO IN COSME reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate, complete, and current.

3. Products & Product Information

SO IN COSME offers beauty, skincare, and personal care products.

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and availability are accurate. However, we do not guarantee that all information displayed on the website is error-free, complete, or current.

Product packaging, ingredients, and formulations may change without notice. Customers should always refer to the actual product packaging for the most up-to-date information.

4. Pricing & Payments

All prices displayed on this website are in Canadian Dollars (CAD).

Prices and product availability are subject to change without notice.

We reserve the right to correct pricing errors, cancel orders affected by pricing inaccuracies, and refuse any order at our discretion.

Payment must be successfully authorized before an order is accepted and processed.

5. Orders

After placing an order, you will receive an order confirmation email.

SO IN COSME reserves the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product availability
  • Pricing or website errors
  • Suspected fraud or unauthorized activity
  • Violation of these Terms

An order confirmation does not constitute acceptance of an order. Acceptance occurs only when the order has been processed and shipped.

6. Shipping, Returns & Refunds

Shipping, returns, exchanges, and refund policies are governed by our separate policy pages:

  • Shipping Information
  • Exchanges & Returns
  • Orders & Payments

By placing an order, you acknowledge and agree to these policies.

7. Skin Sensitivity & Product Use Disclaimer

Beauty and skincare products may contain ingredients that can cause irritation or allergic reactions in certain individuals.

Customers are responsible for reviewing ingredient lists and determining whether a product is suitable for their personal use.

We recommend performing a patch test before using any new skincare or cosmetic product.

SO IN COSME shall not be liable for allergic reactions, skin sensitivities, misuse of products, or any adverse effects resulting from product use.

If irritation occurs, discontinue use immediately and consult a healthcare professional.

8. Website Use

You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations.

You may not:

  • Interfere with the operation or security of the website
  • Attempt unauthorized access to any part of the website
  • Upload or transmit malicious code, viruses, or harmful software
  • Use the website in a manner that may damage, disable, or impair its functionality

SO IN COSME reserves the right to restrict or terminate access to users who violate these Terms.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Product descriptions

is the property of SO IN COSME or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. Third-Party Services

This website may contain links to third-party websites, services, or applications.

SO IN COSME is not responsible for the content, policies, practices, or availability of any third-party websites or services.

Accessing third-party websites is done at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, SO IN COSME shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of this website
  • Purchase or use of products
  • Website interruptions or technical issues
  • Delayed deliveries
  • Product performance or results

Our maximum liability for any claim shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Quebec, Canada.